Terms & Conditions

Terms and Conditions:​

 

The information and content provided on the website is a general overview and based on the personal experiences and best of our knowledge. The content and information are accurate and authentic. We are not responsible for any errors, omissions, losses, injuries or damages related to the reliance on this website.​

 

a) Disclaimer:​

 

• All the information on the website is without any warranty and we are not liable for any error or inaccuracy.

• We are not responsible for any delays or interruption to the website.

• We don’t have a control over use of Internet and we are not liable for the any damage directly or indirectly as a result of use of our website.

 

b) Copy Rights:​

 

• All the material used on this website including software, design, text, Images and graphics are owned by Aoon The Traveller, is the property of Aoonix AM Digital OÜ.

• No part of the website may be reproduced, stored or transmitted without prior written permission of Aoon The Traveller, is the property of Aoonix AM Digital OÜ. 

• As an owner of the website, we reserve the rights to add, edit or remove anything any time without the notification to the users about amendments, revision and modification.

 

c) Links Disclaimer:​

 

Sometimes, we are providing the links of the third parties. The links are only provided for users convenience not for the endorsement or sponsorship. We don’t control any hyperlinked or third party websites. We don’t provide any warranty for the products or services of any of the linked websites.

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d) Miscellaneous:

                                       

We have a strict observance on the Terms of Use. In case of any loss or damage to website with any breach, users are responsible to indemnify the loss. Upon any such loss or damage we have the right to report to the Authorities about the IP addresses of the users and Cyber Laws of the country in which the users are residing as well as Cyber Laws of the country of their origin will be applicable.

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In addition to the above, we would also like to confirm that Aoonthetraveller.com is committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We have implemented appropriate technical and organizational measures to ensure that we handle your personal data securely, fairly and lawfully, and in accordance with your rights under these laws.

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Under GDPR and CCPA, you have certain rights with regard to the personal information that we hold about you, including the right to access, rectify, erase, and restrict processing of your data. If you would like to exercise any of these rights, please contact us at aoon@aoonthetraveller.com

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We may also use cookies or similar technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings. For more information on our use of cookies, please see our Cookie Policy.

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By using our website and services, you consent to our collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable privacy laws.

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Note: Aoon The Traveller is the property of Aoonix AM Digital OÜ.

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e) Return Policy:

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At our print on demand e-commerce business, we strive to provide our customers with the highest quality prints and frames. 

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We understand that sometimes a product may not meet your expectations, and we want to make the return process as easy and transparent as possible. Our return policy is as follows:

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1. If you are not completely satisfied with your print, you may return it within 10 days of delivery and we’ll do everything we can to investigate and find a solution. 

2. To initiate a return, please contact our customer support team at aoon@aoonthetraveller.com with your order number and reason for the return.

3. We will provide you with a shipping address and instructions for returning the product. 

4. Once we receive the returned item, we will inspect it to ensure it is in its original condition and packaging. 

5. If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order to you as quickly as possible.

6. If the item is in its original condition and packaging, we will issue a refund to your original payment method or provide an exchange, as per your request.

7. If the item is damaged or not in its original condition, we reserve the right to refuse the return or charge a restocking fee.

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Please note that we cannot accept returns or exchanges for customized or personalized prints, unless they arrive damaged or defective or errors in the number or quantity of the delivered products. We also cannot refund shipping costs unless the item is being returned due to an error in shipping address.

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a) Wrong Address:

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If you provide an address considered insufficient by the courier, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
 

Rejected by the Recipient:
 

If you rejects the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
 

Unclaimed:
 

If you are not able to receive the order at your address, the shipments may be available for pick up at your local post office or carrier pick up point. Shipments that go unclaimed may be returned to the sender. For these cases, please place a new order and get in touch with us so that we can report the problem and arrange for the product price to be refunded for the new order (you will still have to pay for the shipping costs). 
 

Lost Orders Policy:
 

For packages lost in transit, please get in touch with us. We'll be happy to send a replacement order.

We take pride in our products and want to ensure our customers are satisfied with their purchase. If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer support team at aoon@aoonthetraveller.com​